CANCELLATION AND REFUND POLICY

This policy is designed to provide insight on cancellations and refunds, ensuring a transparent and fair process for our customers.

For a full refund, you must cancel at least 7 days before the experience’s start time.
50% refund if the tour is canceled less than 7 days before the start.
No refund for any cancellation less than 32 hours before the experience’s start time.
Any changes made less than 72 hours before the experience’s start time will not be accepted.
Tour can be canceled in case of bad weather and a full refund can be issued.
Cut-off times are based on the experience’s local time.